Support +FAQ

Zebra Printer media & ink guide

Please follow this video tutorial to find out how to place labels correctly inside of the printer as well as changing the ribbon. Please note the video shows a USB setup, you can ignore this part as a PC is not required for EyeSoft printing Video link:...

Calibrating Zebra Printer

When you change label stock it is important to re-calibrate the printer to avoid print issues. Even though the stock is the same small differences in the manufacturing between batches could throw off the prints or cause malfunctions in the printing. Takes 3-5 Minutes...

Updating Showroom scanner

To update your Triangle showroom scanner software. Open up Google Chrome on your device Then go to www.eyesoft.ca/install to find the latest software version of es-wedge-x.xx.apk Complete the download Once the download completes, open the file by clicking it in the...

How to import Visual Eyes tags into EyeSoft for RFID printing

To import Visual Eyes tags into EyeSoft for RFID printing first open Visual Eyes. Open Inventory then click Reports Then choose Frame report, In Stock then Detail. You can choose all or we recommend going brand by brand if this is your first time importing tags After...

Updating RFID gun software

To update your RFID gun software. Open up Google Chrome on your RFID gun Then go to www.eyesoft.ca/install to find the latest software version of es-scanner-x.xx.apk Complete the download Once the download completes, open the file by clicking it in the notification...

Zebra Printer Setup

Zebra PrinterThe Zebra Printer prints custom RFID Labels that are customized for Optometry and the Zebra Printer. This setup is a critical part of Eyesoft so don’t rush this. Take your time! Step 1: Power On Your Zebra RFID Printer Unbox your Zebra printer and ensure...

Zebra Printer Setup

Once you receive your Zebra printer there are a few steps to get started. This should take about 6 minutes. First plug your printer into power and internet. Then press the power button on the top to boot up the printer. You may see a warning saying RFID country code...

RFID Gun Barcode Settings

Setting Up the Barcode Reader on Your RFID Gun To ensure your RFID gun scans and submits barcodes automatically, follow these simple steps: Step 1: Install the “Scan” App Visit the Google Play Store or Apple App Store on your device. Search for the app titled “Scan”...

Zebra Printer media & ink guide

Please follow this video tutorial to find out how to place labels correctly inside of the printer as well as changing the ribbon. Please note the video shows a USB setup, you can ignore this part as a PC is not required for EyeSoft printing Video link:...

Calibrating Zebra Printer

When you change label stock it is important to re-calibrate the printer to avoid print issues. Even though the stock is the same small differences in the manufacturing between batches could throw off the prints or cause malfunctions in the printing. Takes 3-5 Minutes...

Updating Showroom scanner

To update your Triangle showroom scanner software. Open up Google Chrome on your device Then go to www.eyesoft.ca/install to find the latest software version of es-wedge-x.xx.apk Complete the download Once the download completes, open the file by clicking it in the...

Updating RFID gun software

To update your RFID gun software. Open up Google Chrome on your RFID gun Then go to www.eyesoft.ca/install to find the latest software version of es-scanner-x.xx.apk Complete the download Once the download completes, open the file by clicking it in the notification...

Zebra Printer Setup

Zebra PrinterThe Zebra Printer prints custom RFID Labels that are customized for Optometry and the Zebra Printer. This setup is a critical part of Eyesoft so don’t rush this. Take your time! Step 1: Power On Your Zebra RFID Printer Unbox your Zebra printer and ensure...

Zebra Printer Setup

Once you receive your Zebra printer there are a few steps to get started. This should take about 6 minutes. First plug your printer into power and internet. Then press the power button on the top to boot up the printer. You may see a warning saying RFID country code...

RFID Gun Barcode Settings

Setting Up the Barcode Reader on Your RFID Gun To ensure your RFID gun scans and submits barcodes automatically, follow these simple steps: Step 1: Install the “Scan” App Visit the Google Play Store or Apple App Store on your device. Search for the app titled “Scan”...