Waveshare Device Configuration

First plugin the wave share device into power and ethernet (or POE ethernet)On a windows PC that is on the network download the wave share search software: https://eyesoft.ca/install/VirCom_en.zip Once installed > click more info > run anyway Once the app is...

Troubleshooting Print Issues

If you are unable to print your RFID tags follow these few steps (2-3 minutes)Step 1. Check the printers IP Address On the printer’s screen, tap the Network Icon. Select Wired from the options. The Wired IP Address will be displayed on the screen. Important: Write...

Configuring RFID ceiling scanner

To setup the RFID ceiling scanner first download the software from here: https://eyesoft.ca/wp-content/uploads/2025/05/PartalManagementTools_Ver3.1.23_20240720.zip Unzip the contents and open the PartalManagementTools app if you get a warning like this click More info...

Zebra Printer media & ink guide

Please follow this video tutorial to find out how to place labels correctly inside of the printer as well as changing the ribbon. Please note the video shows a USB setup, you can ignore this part as a PC is not required for EyeSoft printing Video link:...

Calibrating Zebra Printer

When you change label stock it is important to re-calibrate the printer to avoid print issues. Even though the stock is the same small differences in the manufacturing between batches could throw off the prints or cause malfunctions in the printing. Takes 3-5 Minutes...